Account Manager Internal Only (Desoto)

ABM in Desoto, TX

  • Industry: Advertising/Marketing/Public Relations - Account Executive/Manager
  • Type: Full Time
position filled
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.We provide training so that you learn new job skills and take pride in the quality service you're giving to clients.You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment. Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers. With more than 350+ offices located throughout the country, a job as a janitor, cashier, security officer or building engineer is available right around the corner from where you live. To inquire about great cleaning jobs near you, use our Office Locator to find an office location and hours to apply in person. Or, click on our career search link below. ABM employs more than 100,000 people in hourly service positions. We are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

Job Description

Account Manager (Internal Only)
The primary job responsibility will be the management of an assigned account and the Account Supervisors assigned to each account. Specific responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of Account Supervisors and support personnel, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost effective manner.
Essential Functions:
* Control expenses within area of responsibility.
* Develop and recommend custodial operating budget and ensure the department operates within budget.
* Evaluate and justify supplies, equipment, and purchases as needed.
* Maintains staff by recruiting, selecting and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
* Provide guidance to Account Supervisors on matters related to performance management, staffing/recruitment, training, HR compliance.
* Establish work standards and flow.
* Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract.
* Enter and approve changes in ADP's Vantage system in a timely manner.
* Ensure compliance with regulatory agencies.
* Maintain an environment that is sanitary, attractive, and in orderly condition.
* Demonstrate and promote company culture, values and management philosophy.
* Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements.
High School diploma required.
Minimum of three years of supervisory experience in a service-related field with high customer/client contact.
* Strong service/quality attitude.
* Ability to plan, organize, prioritize, and achieve effective time management.
* Ability to work under pressure and meet established goals and objectives.
* Strong public speaking skills.
* Sense of urgency & ability to meet deadlines; self-directed.
* Valid Driver's License.
Work Hours

ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)

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