Job ID2019-59310 Requisition ID2019-59310 Number of Positions1 Job FunctionInformation Technology Security Clearance LevelTop Secret Full/Part TimeFull Time Job LocationsUSA-DC-Washington
This role is not yet funded
The purpose of this position is to manage the U.S. State Department's Consular Affairs Enterprise Infrastructure Operations ( CAEIO ) team that provides mission critical information technology (IT) resources to approximately 250 overseas posts including domestic Passport Agencies, Visa Processing Centers, DoS annexes, and contractor sites. The team also supports approximately 10,000 worldwide clients including 1,200 Consular Affairs customers at locations in the Washington DC National Capitol Region.
Provide enterprise IT support to include: program management; administration support including inventory management and IT acquisitions support; operations engineering and implementation; operations and maintenance, including Service Desk support and infrastructure, applications and database support; onsite systems administration and hardware support/maintenance at domestic consular offices; enterprise operations monitoring; cyber security operations; and disaster recovery support.
The Network Operations Manager shall serve as a team leader for support tasks involving engineering development, integration, interface design analysis, integration of infrastructure, and testing of SW and HW. The Network Operations Manager shall perform system-level design and configuration of products including determination of HW, SW, operating systems and other platform specifications to meet project requirements while maintaining interoperability with existing legacy systems. The Network Operations Manager shall plan large-scale systems projects through vendor comparison and trade/cost studies.
Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical certifications, training, or work experience.
A minimum of five years of experience designing local, regional, WAN, and network systems and subsystems supporting voice, video, and data information, enterprise firewall services.
A minimum of five years of experience leading large teams of network operation and/or engineering staff
Top Secret security clearance
Demonstrated experience with risk management and making recommendations for leveraging network installations and reducing operation costs
Demonstrated experience with troubleshooting a wide range of LAN, MPLS WAN, Wi-Fi, and network issues hampering service availability and making recommendations for system fixes and enhancements
A minimum of five or more years of management experience operating in an ITIL framework
Demonstrated experience operating and designing a network supporting a dispersed workforce with on premise applications as well as many applications deployed in the cloud
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.